We have users who are not connected simultaneously. Should each user correspond to a different person?

The number of users in the contracts do not correspond to "maximum number of connected users", but it is foreseen that each person is identified and operates from his own user account, based on his email.

Technically speaking, a group of people can share one single email account and simultaneously access the software, but this will lead to several important operational problems: All users receiving the same alert information, managers not having a clue who is contributing, and many other drawbacks.